Sample Hotel Sunbed Reservation Setup: 40 Loungers, 2 Zones, QR Access

Illustrative sample — not a live customer case. This page shows how TowelsOn can be configured for a typical hotel pool area. Numbers, screenshots, and the operational result are examples, not metrics from a real deployment. We don't pretend to have a fake case study.

Hotel type

A mid-size resort with one main pool area and one quiet zone. Roughly 100–150 rooms, mixed couples and families, peak occupancy through high season, with the typical morning rush for poolside loungers.

Problem

Guests place towels early in the morning — sometimes before the deck officially opens — but many of those marked loungers remain unused for hours. Other guests find empty-but-claimed sunbeds and either give up or move someone else's towel. Staff spend time handling complaints at the pool gate instead of running the operation.

TowelsOn setup

Sunbeds:
40 reservable
Zones:
2 (main pool, quiet zone)
Guest access:
QR access shared at check-in
Per-room limit:
one active reservation
Booking window:
opens at 8:00
Time slots:
configured by the hotel
Staff control:
override reservations from the operations dashboard
Sample guest view — sunbed availability and time-slot picker on a mobile browser, opened via QR code
Sample guest view The browser-based reservation page guests see after scanning the QR card from reception. No app install.
Sample staff dashboard — live operations panel showing reservations across pool zones with override controls
Sample staff dashboard Reception or pool staff can see live state across both zones and override or adjust reservations in real time.
Illustrative pool map — numbered sunbeds across two zones, with availability colour-coded
Illustrative pool map The map matches what guests see on the deck — they walk straight to the numbered sunbed they reserved.
Example QR handout — printed access card distributed at check-in
Example QR handout The printed access card distributed with the welcome pack. No PMS connector — handed out the same way as room keys.

Operational result

The hotel gets a clearer overview of poolside demand, guests see availability before walking to the pool, and staff can rely on a fair rule-based process instead of handling arguments manually. Towel-tagged loungers stop being a free reservation: if a reservation expires, the slot returns to availability automatically, and the marked-but-empty bed is no longer treated as taken.

Want to see this for your hotel?

Free guided pilot: we configure the zones, numbering, and booking parameters for your real pool layout. No app for guests, no PMS integration, no commitment to continue.

Start a guided pilot