Hotel Sunbed Reservation Software for Resorts and Pool Areas

TowelsOn helps hotels reduce the morning towel race with QR-based sunbed reservations, live availability, and simple staff controls.

The problem

At many hotels, guests reserve loungers with towels early in the morning — sometimes before the deck even opens — and the marked beds then sit unused for hours. Other guests find empty-but-claimed loungers and either give up or move someone else's towel, sparking the conflicts your staff end up handling at the pool gate.

The pattern is well-documented in guest reviews and travel press: morning rushes, towel-tagged empty beds, parking- ticket-style enforcement, and the same complaint year after year.

How TowelsOn works

  1. 1
    Guest scans the QR code Printed on a card handed out at check-in, on a poolside sign, or on the sunbed itself. No app download.
  2. 2
    Sees live availability The reservation page shows what's free, what's reserved, and which time slots are still open across all zones.
  3. 3
    Chooses a time slot Configurable booking-window opening time and slot length. One active reservation per room keeps it fair.
  4. 4
    Finds the numbered sunbed on the map The map matches what guests see on the deck. They walk straight to the right bed.
  5. 5
    Staff can override or adjust reservations Reception and pool staff have a dashboard for real-time overrides — VIPs, group bookings, weather closures, no-shows.

Want the deeper walkthrough? See how it works.

Why hotels use it before full PMS integration

  • No guest app. Guests use their browser via QR — nothing to install or sign in.
  • No PMS integration. Access codes are handed out the same way you hand out room keys.
  • No heavy IT project. Runs alongside your existing systems, not on top of them.
  • Fast pilot setup. Days to live, not months.
  • Works with the existing check-in process. Front desk hands a QR card with the welcome pack; nothing else changes.

Sample setup

Sunbeds:
40 reservable
Zones:
2 (main pool, quiet zone)
Guest access:
QR card at check-in
Booking window:
opens at 8:00
Per-room limit:
one active reservation
Staff control:
override + adjust from dashboard

See the full illustrative sample setup with screenshot examples and operational notes.

Who it's for

  • Resorts
  • Pool hotels
  • Beach clubs
  • Aparthotels
  • Adults-only decks
  • Multi-zone pool areas

FAQ

Do guests need an app?

No. Guests scan a QR code provided at check-in and book in their phone's browser. No download, no account creation. A manual per-room access code is available as a fallback.

Do we need PMS integration?

No. TowelsOn runs alongside your existing check-in process. The QR access codes are handed out the same way you hand out room keys or breakfast passes — no PMS connector required, no IT project to schedule.

How fast can we launch?

A typical pilot is configured in days, not weeks. We map your reservable sunbeds onto a digital pool layout, set zones and booking windows, print the QR-tag kit, and you start handing access codes to guests at check-in.

Can staff override reservations?

Yes. The operations dashboard lets reception or pool staff override or adjust any reservation in real time — for VIPs, group bookings, weather closures, or special events.

Can it work for beach zones?

Yes. The same map + zone + slot logic works for beachfront loungers, adults-only decks, multi-pool layouts, or any reservable amenity area where individual beds need a fair allocation rule.

Try TowelsOn at your hotel

Free guided pilot for one season. We do the setup, you keep the configuration whether you continue with us or not.

Start a guided pilot